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Call Center Operator

Galera Plants

Chisinau, Chișinău Municipality, Moldova (Remote)

Job Description

Galera Plants is looking for a Remote Call Center Operator / Sales Manager based in Moldova to work with customers from Romania.

You will contact customers who have already submitted a request and are interested in our products. This is not cold calling — we provide a ready-made customer database.

The position is fully remote and full-time. The schedule is 5 days on / 2 days off, with the possibility to choose your days off in advance. Evening shifts are also available.

Income: 12,000–15,000 MDL + performance bonuses. Payments are made weekly.

Responsibilities

  • Contact customers from a ready-made warm lead database.

  • Consult customers about products and current offers.

  • Confirm orders and delivery details.

  • Offer additional products and promotions when appropriate.

  • Enter and update customer and order information in the CRM system.

  • Follow provided sales scripts and company procedures.

  • Maintain a professional and friendly communication style with customers.

Requirements

  • Fluent or confident Romanian and Russian.

  • Computer or laptop.

  • Headset with a microphone.

  • Stable internet connection.

  • Ability to work full-time from a quiet environment.

  • Responsible, reliable and results-oriented.

  • Comfortable communicating with customers by phone.

Previous sales or call center experience is an advantage, but not required — full training is provided

Benefits & Perks

  • 100% remote work from home.

  • 12,000–15,000 MDL + performance bonuses.

  • Weekly payments.

  • Ready-made warm customer database — no need to search for clients.

  • Free training before starting, up to 3 days.

  • Support from managers and the team throughout your work.

  • Flexible choice of days off.

  • Evening shift option.

  • Clear sales processes and scripts.

  • Opportunities to increase your income through performance bonuses.

  • Career growth opportunities within an international company.

Job Info

Job Type

Full-time

Experience

Entry Level

Department

Customer Service

Location

Chisinau, Chișinău Municipality, Moldova

Posting Date

Oct 7, 2026

Resume

Required

Cover Letter

Optional